News & Updates
On our news page, you will find a wide range of articles and content to give you an overview of what is happening at Synerity and our various product and service areas. We keep you updated on our latest company events, analysis, updates, industry trends and other relevant information about Synerity as well as our partners, products and services. Our goal is to provide you with relevant and useful information to help you understand our business and how we strive to improve your workflow and productivity.
Freshworks publishes global study showing how active CIOs can drive innovation through ITSM
Freshworks latest report, "The Service Management Advantage: Helping CIOs Turn IT into a Strategic Powerhouse", is produced in partnership with Harvard Business Review and provides insights from 225 global IT decision makers.
Synerity announces partnership with HaloITSM
Synerity is pleased to announce that we are partnering with HaloITSM - one of the most exciting and complete ITSM and ESM solutions on the market.
Freshworks publishes global study on the use of and trust in AI
Freshworks recently released its 2024 Global AI Workplace Report, which surveyed 7,000 employees worldwide and in all major departments about their experiences. One key conclusion: AI is boosting work performance and unlocking higher value work for employees.
Freshworks: The top five priorities for customer service managers in 2024
From AI to multi-channel support, today's customer service leaders need to align their priorities to get results. To help you get started, Freshworks has compiled the top 5 priorities and strategies in an e-book.
Synerity and Workato launch a new partnership!
We at Synerity are very excited to announce that we have partnered with Workato, allowing us to offer our customers their leading automation and integration platform.
Get a better overview with the help of Freshservice ITOM Quick Start Guide
One of the areas where Freshservice can offer more powerful functionality than most other ITSM solutions is IT Operations Management (ITOM). Download the "Freshservice ITOM Quick Start Guide" and get an overview introduction to Freshservice ITOM.
Freshworks Latest benchmark report: How generative AI is redefining ITSM
Freshworks annual Freshservice IT Service Management Benchmark Report shows how generative AI and industry-specific trends are constantly reshaping and evolving the work of IT service management.
Welcome Daniel Söderlund!
The next addition to the Synerity team has its roots in the north and is looking forward to new challenges with confidence. It's time to get acquainted with Daniel Söderlund.