Our services
Synerity's aim is to be the natural choice of partner when it comes to the market's leading service and support solutions. We have many years of experience and expertise in both technology and operations, and our focus is always on service level and customer satisfaction. We value long-term relationships with our customers where we can grow and develop together.
Use the buttons below to filter our services by product area.
Freshservice Ticket Migration
Migrating a Freshservice environment is a major undertaking that requires planning and preparation for optimal results. We guide you through this process using our strategic approach and innovative migration tools.
Get started with Freddy AI for Freshservice
With our Getting Started package, we showcase Freddy AI's capabilities, craft a strategy aligned with your goals, and harness the power of AI to drive business value.
Training for monday.com
Synerity can offer a range of training options tailored to your organization's needs.
Onboarding for monday.com
Discover the possibilities of monday.com through Synerity's Onboarding service.
Onboarding for Zendesk
Synerity offers two different sized onboarding packages for Zendesk, but we can also customize individual custom packages.
Onboarding for Freshservice
Synerity offers two different sized onboarding packages for Freshservice, but we can also customize individual custom packages.
Onboarding for Freshworks Customer Service Suite
Synerity offers two different sized onboarding packages for Freshdesk Omnichannel, but we can also customize individual custom packages.
Development services for Zendesk's Sunshine platform
Synerity provides a comprehensive set of development services for Zendesk's Sunshine platform.
Development services for Freshworks Neoplatform
Synerity provides a comprehensive set of development services for Freshworks Neoplatform.
ITSM Processes Assessment
Improve your delivery with the help of Synerity's Assessment of ITSM processes.
Reinforcement of resources
We can support your organization with the resources needed to maintain and develop your system.
Roadmap & Strategy
We help you to plan initiatives and provide strategic advice on how to get the most value from your specific situation.
Shift-Left Assessment
Move the knowledge of the IT organization, service desk and IT support closer to the users.
ITAM Assessment
ITAM allows you to make the best use of your resources and improve overall efficiency.
Zendesk Assessment
Through a thorough assessment of your Zendesk system, we can help you identify areas for improvement and optimize your use of the platform.
Project Management
At Synerity, we know project management and ensure that the framework for the project is set and maintained, all the way from start-up to delivery.
Training for Freshservice
Synerity can offer a range of training options tailored to your organization's needs.
Training for Freshdesk
Synerity can offer a range of training options tailored to your organization's needs.
Training for Zendesk
Synerity can offer a range of training options tailored to your organization's needs.
Onboarding & Implementation
We offer several different levels of support through your implementation, from advice and support, to letting us run the project entirely.