Reinforcement of resources
Do you need help maintaining and updating your solution?
One challenge in introducing and further developing new IT solutions is that too little focus is placed on the work after the implementation project has been completed. Service and support solutions are comprehensive systems that are continuously updated with new functionality and new possibilities. The initial ability to change, maintain, and update the solution quickly disappears if you do not work with the solution continuously, which often happens in organizations with many different active initiatives.
Hybrid resource reinforcement with a focus on continuous improvement
Are you missing a key resource, e.g. system manager, or other driving role in case of leave of absence, vacation or parental leave? Has your organization grown or been reorganized, and development momentum has stalled or paused? New functionality in the system that was not available at onboarding? Here we at Synerity can support you so that you maximize the value you get out of the system.
Benefits of Extended Care from Synerity:
• Cost-effective alternative to ongoing hourly billing. Gain access to expert knowledge at a favorable price compared to purchasing ongoing consulting hours. You get a predictable investment in your business development.
• Continuous and guaranteed availability. Avoid uncertainty about when and how you can get help. With a dedicated consultant, you get ongoing support from someone who understands your challenges and needs.
• Flexibility and broad expertise. Synerityresources act as an extension of your team, assisting with everything from configuration and strategic planning to implementation. If necessary, the right specialist expertise is also brought in.
Among other things, we can help you with
Ongoing administration and troubleshooting.
Identifying needs for, planning and implementing training.
Identification and implementation of 'quick-wins' and practices.
Create and manage the roadmap for the development of the system.
Presentation of new functionality and proposed implementation plan.
Advice on scaling the use of the system in the organization.
Other scenarios where a hybrid resource from Synerity could be an effective solution:
✓ You have a new system manager and need support for that person to grow into the role.
✓ You have implemented the solution but the development of the solution has stalled, and you need a resource of
knowledge of the system who can act as advisors and implementers of the initiatives that have not been completed.
You have many ideas on how to take the solution forward but lack the knowledge and time to pursue it yourself.
You have implemented the solution yourself, and have grown rapidly, so you need support and help to realize value and make full use of the system.
The system has not been maintained in a desirable way, and expertise needs to be brought in to review what needs to be done and in what order, to get back on track.
Our different price packages:
Reinforcement of resources Small
Aimed at organizations that need limited assistance, where one or more consultants from Synerity on site or work remotely for about half a day a week and can help you with your most important tasks in the system to support you.
Scope: 16 hours per calendar month, equivalent to 4 hours per week, or distributed in a way that suits your organization.
Price: SEK 25,000/month (excluding any travel expenses).
Reinforcement of resources Medium
Aimed at organizations that need limited assistance, where a Synerity consultant Synerity on site or works remotely approximately one day per week and can help you with your most important tasks in the system to support you.
Scope: 32 hours per calendar month, equivalent to one day per week, or distributed in a way that suits your organization.
Price: SEK40 ,000/month (excluding any travel expenses).
Reinforcement of resources Large
Aimed at organizations that need more extensive help and support. With approximately 3 days a week, on-site/remote, a consultant or team from Synerity can Synerity your organization with the help you need to maintain and develop your system.
Scope: 96 hours per calendar month, equivalent to 3 days per week, or distributed in a way that suits your organization.
Price: SEK100 ,000/month (excluding any travel expenses).
We are happy to talk more about how we can help you!