4me
A solution built to optimize flows and automations for the entire business.
4me - A complete service management platform
4me was founded in 2010 when Cor Winkler Prins (CEO), Laurens Pit (CTO) and Mathijs Sterk (Chief Software Architect) decided to address the need for a next-generation Service Management solution through an innovative architecture. The new architecture enables companies and their suppliers to work together seamlessly and securely, without costly integrations. While providing real-time insight into the quality of the services being delivered.
4me®: The Enterprise Service Management solution supporting SIAM and ITIL processes
The new Service Management solution became 4me®: the first Enterprise Service Management solution specifically built to support SIAM (Service Integration and Management), a feature that creates the opportunity for both internal and external service providers to collaborate while keeping track of their SLAs. Originally released in 2012, it has since grown to support not only the ITIL processes and SIAM but also KCS-based knowledge management, time accounting and Earned Value Management (EVM) for project and portfolio management.
The name 4me was chosen to emphasize the fact that the 4me portal dynamically adapts to give each employee a personalized experience. When employees have questions, are confronted with an incident or need to order something, they simply go to 4me. Since its initial release, 4me has seen rapid growth, with over 3.6 million employees already relying on 4me's self-service capabilities when they need help from any of their support domains such as HR, IT, Procurement or Facilities Management.
Enterprise Service Management
A solution built to optimize flows and automations for the entire business.
Service Integration and Management
A complete platform that enables seamless work between multiple service providers with full visibility and control over the cost and quality of services.
Flexible and cost-effective
You pay for what you use when you need it. We can adjust your needs in line with demand.
4me Demo 2023
Workflow Automation
Scrum functionality
Ideal for MSPs
A platform for every occasion
Do you want to improve service efficiency and user experience?
Are you looking for an organization-wide service portal?
Do you need an environment where multiple suppliers can collaborate?
Are you looking for an agile Service Management solution?
Want to take your case management system to the next level?
Do you want to streamline and automate HR services?
4me® has the ability to solve these problems regardless of your business or needs.
The complete platform 4me
4me® combines ITSM with ESM and SIAM capabilities, enabling all internal departments, such as IT, HR and Real Estate Services, as well as external managed service providers, to work seamlessly with each other. At the same time, 4me provides complete visibility and control over cost and quality.
Perfect solution for MSPs
4me enables Managed Service Providers to strengthen their business by delivering seamless support to both existing and new customers.
Quick and easy implementation
Transparent
Reduced complexity
Working smarter
Award-winning solution
4me was recently named Customers' Choice for the third year in a row in Gartner Peer Insights 2023. This time in the "Voice of the Customer" category: IT Service Management (ITSM) Platforms. It also received 15 awards in the Enterprise Service Desk category when G2 presented its Winter 2023 Report. Including in the categories "Leader", "Best Support", and "Easiest To Do Business With".
Ready to take a closer look at 4me- Contact us!
Latest news on 4me:
About 4me:
News from Synerity :
