Nexthink

Visualize, gain control and improve IT services for your end users using Nexthink !

 

Nexthink digital experience management platform

 

Visualize, gain control and improve IT services for your end users using Nexthink !

Most companies struggle with managing the digital employee experience. This often results in headaches for both employees and the IT department. Employees want to impact the business, but they continue to suffer from slowdowns, crashes, and disruptions that hamper their productivity. The IT team wants to help employees, but is instead overwhelmed by support tickets and lacks the context they need to resolve issues quickly.

Nexthink delivers a solution that provides complete visibility by measuring and comparing digital employee experiences. This enables seamless identification and remediation of IT issues, ensuring rapid delivery and transformation without disrupting the workplace ecosystem. Deliver unprecedented visibility across all environments so the IT team can continuously see, diagnose and fix problems in the digital workplace. Gain insight into how all applications are used and experienced by employees, increasing performance and optimizing costs.

 
 

Benefits of a digital employee experience solution

With access to a comprehensive DEX solution, IT teams can stop running into the problems that have plagued them for years - and start building a better digital workplace for employees.

  • Increasing the transparency of invisible and unsolved problems

  • Proactively solve problems before they affect the employee experience

  • Give every employee the tools they need to succeed

  • Improve communication between IT and employees

  • Enabling more sustainable IT initiatives

 
 

Optimize the digital employee experience

The complexity of the digital workplace leaves IT teams blind and behind. Enables unprecedented visibility into problem identification, diagnosis, and action across all endpoints to improve the employee experience.

Real-time alerts
Proactively identify issues through the employee experience before they become IT problems, with immediate red flags on any incidents.

Diagnostics and Analysis
Identify the context, scope and impact of problems to speed up troubleshooting through machine learning and pattern spotting....

Automation and Remediation
Automate everything and fix anything in seconds across more than 1 million workspaces.

 
 

Improve your Digital Employee Experience by using Nexthink 's Digital Experience Score (DXS)

Nexthink Infinity, the market's first automation and remediation platform, provides unprecedented visibility into any environment so IT teams can continuously improve the digital workplace and optimize productivity and costs.

  • Gain insight into how all applications are used and experienced by employees, increasing performance and optimizing costs.

  • Unlock employee engagement with targeted, eye-catching two-way communication.

  • Ensure team productivity through deep insight into the employee experience using the collaboration tools they rely on.

  • Improve IT service delivery with a powerful orchestration engine that continuously identifies, communicates, integrates and acts.

  • Deliver actionable Nexthink insights across all service desk tools to close tickets faster and escalate less.

  • Optimize your employees' digital workplace with the strategic and actionable DEX visibility that senior leaders demand.

 

Getting started with Nexthink

An implementation of Nexthink Analytics, i.e. the basic technical platform for collecting and visualizing data, is not a comprehensive project but is normally only about 10-15 days including training before you are up and running and can benefit from the solution. As we can install Nexthink in just a few days it is also very good to test Nexthink in its own environment ("Proof of Value") before a decision needs to be made on a possible purchase. If you choose to add Nexthink Analytics also invests in one or both of the Act and Engage add-on modules, these require additional time for implementation and training.

 

Ready to take a closer look Nexthink ? Contact us!

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