SurveySparrow
A cloud-based solution for creating engaging surveys and polls.
SurveySparrow - An all-in-one platform
SurveySparrow is a cloud-based solution that enables businesses of all sizes to create engaging surveys to monitor the customer experience. SurveySparrow has a centralized dashboard that allows users to import contacts and organizations and then organize them into different segments based on job title, geographic location, and age groups.Features - SurveySparrow
Survey building tool:
Ability to build any kind of survey, for any purpose and in any language. A conversational, customizable and easy-to-use survey platform.
Automations:
Built-in automation to trigger investigations, store insights and generate cases. Solutions optimized with workflows, APIs and webhooks.
Case management:
A case management system that transforms responses into automated and traceable cases. Assign cases to an agent group, trigger notifications and share notes to close the loop with feedback to the customer.
Multi-channel distribution:
Share surveys via multiple channels (email, QR code, etc.). Making it easy for the user ensures a high response rate.
Integrations:
Expand capacity and stay connected with countless tools. Uncompromising one-click data collection and insights.
Business Intelligence:
Powerful analysis tool that helps you easily interpret business data. Customizable dashboards, widgets, charts and reports to support decision-making for further action.
Scalable solutions
Customer Experience (CX):
Maintaining good customer service is essential for any business. It keeps customers happy and makes them want to keep coming back. Using SurveySparrow's intuitive, efficient and easy-to-use tools and services, we can help you customize the ultimate customer experience (CX). Refine the experience at every touchpoint in the customer journey. Collect feedback, measure customer satisfaction, optimize customer acquisition and increase loyalty at every point.
Employee Experience (EX):
Cultivate a positive work environment and create engagement from your employees. Cover all aspects of the employee experience from recruitment to onboarding and 360-degree reviews. Conduct scrum meetings, stand-ups and create a self-help portal for employees.
Product Experience:
Expand market research and segmentation. Collect valuable data on consumer trends, market climate and competitors. Set goals and strategies properly and close to the feedback loop.
Why should you choose SurveySparrow?
Enterprise-grade security:
SurveySparrow provides several features to keep your data safe. The application has an integrated system for GDPR & CCPA compliance. Together with SSO for organizations and custom SSL keys, this allows you to have full control over your data.
Intuitive interface for seamless experience:
Build, integrate, share and create reports. SurveySparrow is the fastest way to collect feedback. An easy-to-use platform that makes it fast, easy and affordable for businesses and teams of any size!
Maintain your brand identity:
Brand your surveys, email campaigns and URLs with a custom domain. Maintain your brand identity at every touchpoint and get a unique look.
Automate with visual workflows:
Close the feedback loop by automating your response management. As a result, you will get things done in less time than it would take to do them manually!
Ready to take a closer look at SurveySparrow? - Contact us!
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