Add notifications to websites and mobile apps so customers can contact you directly from any device.

Use AI and bots to give customers instant answers, double the capacity of your employees, and save time and money.

Create a built-in help center and web forum that helps your customers resolve issues at their own pace while reducing their employees' resolution time.

Give your team a unified agent workspace so they can focus more on customers.

Make it easy for both the customer and your team

Keeping customers happy requires positive call experiences through connected communication across all channels. But customer service is about more than just the customer. It's also about your business and your teams. Zendesk not only makes it easy for customers, but also sets teams up for success and synchronizes business. It's simply everything you need in one powerful package.

Synchronize operations and integrate with your systems

Customize as much as you want using an open and flexible platform that can be scaled, expanded and optimized as your business changes. Integrate all relevant customer data using our powerful integration options, including coded and non-coded features.