Our services
Synerity's aim is to be the natural choice of partner when it comes to the market's leading service and support solutions. We have many years of experience and expertise in both technology and operations, and our focus is always on service level and customer satisfaction. We value long-term relationships with our customers where we can grow and develop together.
Use the buttons below to filter our services by product area.
Onboarding for Zendesk
Synerity offers two different sized onboarding packages for Zendesk, but we can also customize individual custom packages.
Development services for Zendesk's Sunshine platform
Synerity provides a comprehensive set of development services for Zendesk's Sunshine platform.
Reinforcement of resources
We can support your organization with the resources needed to maintain and develop your system.
Roadmap & Strategy
We help you to plan initiatives and provide strategic advice on how to get the most value from your specific situation.
Shift-Left Assessment
Move the knowledge of the IT organization, service desk and IT support closer to the users.
Zendesk Assessment
Through a thorough assessment of your Zendesk system, we can help you identify areas for improvement and optimize your use of the platform.
Project Management
At Synerity, we know project management and ensure that the framework for the project is set and maintained, all the way from start-up to delivery.
Training for Zendesk
Synerity can offer a range of training options tailored to your organization's needs.
Business Development
Develop all parts of the business to the next level by optimizing processes and creating a more efficient case management.
Integrations
By connecting IT systems, you can streamline workflows, improve decision-making and foster a more agile, data-driven environment.
Application Management
We take the management of our solutions seriously and can help you with support and further development of the system throughout its life cycle.
