Integrations
Synerity can help your organization identify and realize the many benefits that system integrations offer.
Experience the benefits of system integrations
In today's digital landscape, seamless, efficient and innovative solutions that work in harmony are often required to support your business. Integration of IT systems is increasingly seen as a crucial strategy for organizations to optimize performance, improve collaboration and create value. We help our customers with different types of integrations, and each individual project begins with us working with you to define what is to be done,
what conditions exist and what effects are to be achieved.
By connecting IT systems, you can streamline workflows, improve decision-making and foster a more agile, data-driven environment.
Areas where we at Synerity can help you:
Customer service
By integrating a customer service system with other applications, such as CRM & marketing and sales platforms, companies can create a holistic view of their customer base. This helps customer service teams provide personalized and effective support, leading to increased customer satisfaction and loyalty.
Purchasing systems
Integrate your ITSM system and assets with your suppliers' purchasing systems or webshops to effectively control and streamline spending, purchasing and asset management.
HR systems
A large amount of onboarding, crossboarding and offboarding activities can be a difficult task to perform efficiently. Case management can help your organization take control of your processes by integrating information and data flows between IT and HR. This can be very valuable in eliminating errors, automating repetitive tasks and managing master data accurately and efficiently.
IT Service Management
By integrating your ITSM solution with other IT systems, or the supplier's or partner's ITSM solutions, your organization can streamline, for example, incident management, order management, alert management and change management processes. This can result in reduced downtime, more efficient resource allocation and improved delivery of IT services to your users.