News & Updates
On our news page, you will find a wide range of articles and content to give you an overview of what is happening at Synerity and our various product and service areas. We keep you updated on our latest company events, analysis, updates, industry trends and other relevant information about Synerity as well as our partners, products and services. Our goal is to provide you with relevant and useful information to help you understand our business and how we strive to improve your workflow and productivity.
Zendesk product updates - Q2 2025
Zendesk is expanding its Resolution Platform with comprehensive upgrades to its AI and automation suite, improved support practices, powerful analytics and knowledge capabilities, and expanded workforce management - all to help you deliver faster, smarter, and more scalable customer experiences.
Zendesk Resolution Platform
Zendesk launches theZendesk Resolution Platform, a fully AI-powered platform that helps agents handle all kinds of tickets.