Happy Signals
HappySignalsis an IT experience management (ITXM) platform that integrates with your service management solution and helps your organization measure and improve end-user experience, happiness, and productivity in real time. Through research-based surveys and data analysis, the platform identifies focus areas to reduce frustration and increase business value.HappySignals is quick to implement, enables a high response rate from users, provides direct feedback to service desk staff, and offers advanced analysis capabilities, including benchmarking against other organizations.
HappySignals was founded in Finland in 2014 by Sami Kallio, Pasi Nikkanen, and Sami Aarnio (
). With a presence in 130 countries and a customer base consisting of heavyweights such as PepsiCo, Fujitsu, and Reckitt, HappySignals has proven to be crucial in increasing employee satisfaction and productivity by up to 26%.
Read more about Happy Signals here.