Siit

Siit is a French company founded in 2021 in Paris by Chalom Malka (CEO), Dimitri Cabete Jorge (CTO), and Anthony Tobelaim (CPO), who previously worked together at the successful cloud-based telephony company Aircall. Their experience scaling fast-growing tech companies formed the basis for their vision to create a modern and user-friendly service desk platform for internal support functions. Siit helps IT, HR, and operations teams manage and automate internal cases through a platform that integrates with tools such as Microsoft Teams, Slack, email, and other business-critical systems. Through AI, automated workflows, and self-service features, organizations can reduce manual work, shorten response times, and improve the employee experience.

Since its inception, the company has grown rapidly and is now used by over 100 companies, including Ramp, Qonto, Swile, and Gorgias. The company is headquartered in Paris and currently employs just over 100 people. Siit has established itself as a modern challenger to traditional ITSM solutions such as Jira Service Management and Freshservice. The platform combines advanced AI with a user-centric interface and offers features for ticket management, knowledge bases, automation, asset management, and reporting.

With the goal of breaking down internal silos and making service management as simple as modern consumer technology, Siit continues to challenge the traditional ITSM market by putting user experience, automation, and AI at the center.

Learn more about Siit and their solution here.