The latest updates to HaloITSM focus on improving the portal experience, expanding AI functionality, and giving teams greater control over cases, dashboards, and configuration.

At the turn of the year, Halo lowered its standard prices by 5%. This is a unique initiative in the industry and part of ensuring that all customers benefit as the company grows and scales up.

We are both proud and delighted to announce that Halo Synerity 2025 Emerging Partner of the Year!

With new AI integrations, forecasting tools, maintenance windows, and reports, HaloITSM continues to evolve into a more powerful platform for modern service delivery.

We are now very pleased to announce that Synerity has been named Gazelle Company 2025 🎉🍾⭐

We are extremely proud and happy to announce that our Freshservice Ambea was awarded "ITSM Initiative of the Year" at the "itSMF Expo" conference.

Halo is now launching "$1M Forever", a new and innovative enterprise package that guarantees organizations predictable, fixed ESM license costs in perpetuity.

Freshworks has signed a multi-year partnership with McLaren Racing, becoming an official partner of their Formula 1 team. McLaren has also integrated Freshworks ITSM solution, Freshservice to increase productivity through more efficient and improved IT services within the team.

Synerity is very pleased to announce that we have partnered with monday.com, one of the market's leading providers of project management and workflow software.