News News → Featured 6 Feb. 2025 Freshworks publishes global study showing how active CIOs can drive innovation through ITSM 6 Feb. 2025 6 Feb. 2025 23 Jan 2025 Combine generative AI with conventional AI types to improve your EX and CX 23 Jan 2025 23 Jan 2025 Events → Featured Oct. 7 7 Oct. 2025 - 8 Oct. 2025 itSMF Expo'25 7 Oct. 2025 - 8 Oct. 2025 7 Oct. 2025 - 8 Oct. 2025 Blog → Featured 1 Apr. 2025 KPIs for engagement, efficiency and success 1 Apr. 2025 1 Apr. 2025 29 Nov. 2024 Predictive CX with Freshdesk Omni - The key to customer loyalty! 29 Nov. 2024 29 Nov. 2024 Upcoming training courses → Featured May 29 29 May 2025 Freshservice - Basic agent training (online) 29 May 2025 29 May 2025 Sep. 3 3 Sep. 2025 - 5 Sep. 2025 Freshservice - Basic training for administrators - Stockholm 3 Sep. 2025 - 5 Sep. 2025 3 Sep. 2025 - 5 Sep. 2025
