News News → Featured Feb 18, 2026 Welcome, Göran Källmark! Feb 18, 2026 Feb 18, 2026 Feb 17, 2026 New updates in HaloITSM Q4 2025 Feb 17, 2026 Feb 17, 2026 Events → Featured Mar 24 March 24, 2026 – March 25, 2026 Service Support in Focus 2026 March 24, 2026 – March 25, 2026 March 24, 2026 – March 25, 2026 May 4 May 4, 2026 – May 6, 2026 KommIT's Digitalization Days 2026 May 4, 2026 – May 6, 2026 May 4, 2026 – May 6, 2026 Blog → Featured Nov 27, 2025 CX architecture: How structure shapes the customer experience in modern customer support Nov 27, 2025 Nov 27, 2025 May 5, 2025 Problem management - a challenge, but not impossible! May 5, 2025 May 5, 2025 Upcoming training courses → Featured Mar 3 Mar 3, 2026 - Mar 5, 2026 Freshservice - Basic training for administrators - Stockholm Mar 3, 2026 - Mar 5, 2026 Mar 3, 2026 - Mar 5, 2026