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Service Support in Focus 2024


  • Brygghuset 12N Norrtullsgatan Stockholm, Stockholms län, 113 27 Sweden (see map)

Service Support in Focus is aimed at all those who support digital services in both the private and public sectors. Meet speakers and experts who describe how to develop and improve your service desk or customer support to become better at creating value for your customers and stakeholders. During two days, you will be able to get the latest knowledge about everything related to automation, self-service and modern knowledge management
with the help of AI and robots.

The conference will give you practical examples of how different actors have managed to use AI and automation for a more efficient and customer-friendly support organization. You will also get experts' insights into the future and tips on how to make effective use of the technology that already exists. New tools and methods are available to achieve automation, self-service and knowledge management using AI and robots. During these two days, you will have the opportunity to get a clearer picture of how you can use these in our type of business.

Synerity will be located together with our partner Efecte.
More information about the event and the registration link can be found here.

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Synerity Talks - An introduction to monday.com

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19 March

Service Desk Forum