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Customer Service of the Future & Contact Center 2021


  • Kista Science Tower Conference 33 Färögatan Kista, Stockholm County, 164 51 Sweden (see map)

NB! Moved to October 25-26, 2021!

The conference for those who want to create a world-class customer service that puts customers in focus

Representatives of different organizations will tell you how they think strategically and how they work in practice to provide customers with top-notch service. How they work proactively to help customers before questions arise and how they can improve their work with customer insights and understand customers' problems and issues.

During two days you will have the opportunity to listen to many practice cases – OKQ8, Euro Accident, Gofido, ICA Banken, Raspberry, Trygg Hansa, SBAB, skatteverket and Linköping Municipality all come and share their experiences.

We at Synerity obviously do not want to miss this and will be on site together with our supplier Freshworks I hope to see you!

 
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October 21

Service Desk Forum 2021

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November 10

Freshworks Refresh 2021 - Las Vegas + Virtual