Sparkly
Sparkly's apps make life as a support and customer service agent easier!
Sparkly is a small creative team from the Netherlands that focuses on building and developing stylish Zendeskapps to make life as an agent or team leader easier. Early on, the use of Zendesk and has been working on the solution since 2011. Thanks to this experience, developers know the product inside and out, and know what works and what can be done better.
Free up time to build relationships with your customers!
Since 2012, Sparkly's apps have enabled thousands of agents to solve millions of tickets in the best possible way. They specialize in creating solutions for the daily work so that you and your team have the maximum time available in a day. That way, you can focus on your goals and free up time to create meaningful and honest relationships with your customers.
Sparkly's apps can help you get more value out of Zendesk!
Proactively inform customers
Proactivity is a way to defuse potential challenges before they become a problem. Sparkly's apps help prevent a lot of frustration.
Save time through automations
Your support team no longer needs to manually create tickets for requests. Your customer immediately has an individual point of contact to connect with you.
Take control and build relationships
We all like to be trusted. It also means that we must have the ability to take control when things go differently than expected. With the help of Sparkly's apps, you let the customer know that you are in control of the situation and create long-term relationships.
Latest news on Sparkly:
Sparkly's Macro Suite for Zendesk:
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