Freshworks launches Freshservice for Business Teams

Freshworks is now introducing Freshservice™ for Business Teams, which enables departments outside the IT function, such as HR, facilities, legal and finance, to securely provide uninterrupted service delivery within each department. Freshworks will also host a virtual event on 9 November to demonstrate a host of new product innovations from the launch.

The launch of Freshservice for Business Teams - an Enterprise Service Management (ESM) solution - builds on Freshworks 's mission to help all employees thrive with modern, simple and affordable products.

- Thousands of Freshwork customers already use Freshservice outside of IT to support internal stakeholders, says Prakash Ramamurthy, Chief Product Officer at Freshworks.

- With Freshservice for Business Teams, companies of all sizes can benefit from service management policies even in non-IT departments. Every part of the business deserves uninterrupted service delivery," he continues.

What makes Freshservice for Business Teams unique is its "Workspaces" modules that give the HR team, or the finance manager, the ability to securely manage and automate tasks using the Freshservice features they specifically need. Multiple teams can co-exist in one Freshservice instance and delegate administration to ensure that business functions only see data and capabilities relevant to their department.

For more information on Freshworks for Business Teams, visit Freshworks or register for the virtual event on 9 November.