Synerity has been the driving force behind the implementation of Freshservice as Akind's new case management system, as well as the migration of over 250,000 cases from the old system to the new one.

Synerity has helped Bonnier News implement a new ITSM tool and continues to provide ongoing strategic advice on governance, innovation, market trends and initiatives.

Synerity has been Bravida's partner during the implementation of Freshservice as their new ITSM system. The work is now continuing to further streamline case management and digitize the processes.

As a competence partner and problem solver, Synerity has guided the implementation of Freshservice as Fagerhult's new case management system, and helped the organization grow into the system.

Synerity helped HEM with the implementation of Freshservice. We have set up a service catalog, case flows, and roles based on their own processes and supplemented this with training for the organization.

Synerity helped Helsingborgshem implement Freshservice. A modern and easy-to-use solution that has provided better overview and management of assets (CMDB) as well as more efficient case management.

When the need arose to implement a new portal, Nowaste Logistics chose the Zendesk platform. In Synerity , they found a local partner who could contribute with experience, flexibility and smart solutions.

Synerity's cooperation with Rederiaktiebolaget Eckerö was initiated in 2024. The initial assignment was to implement a new ITSM system for the IT department, and work continues to integrate more parts of the group.

Synerity has helped Svevia implement a new ITSM tool in the form of Freshservice, and created the conditions for managing the orchestration of orders for Sweden, Norway and Denmark.

With Synerity as a partner, the Swedish Transport Agency has switched its ITSM solution to HaloITSM. This has resulted in a modern, configurable ITSM platform on-prem that is faster to develop and easier to own.