Synerity has been the driving force behind the implementation of Freshservice as Akind's new case management system, as well as the migration of over 250,000 cases from the old system to the new one.

With Synerity as a strategic partner, Ambea has streamlined its work, reduced license costs and developed its use of Freshservice from being an ITSM platform to becoming an ESM platform.

Synerity has been Bravida's partner during the implementation of Freshservice as their new ITSM system. The work is now continuing to further streamline case management and digitize the processes.

As a competence partner and problem solver, Synerity has guided the implementation of Freshservice as Fagerhult's new case management system, and helped the organization grow into the system.

Synerity helped HEM with the implementation of Freshservice. We have set up a service catalog, case flows, and roles based on their own processes and supplemented this with training for the organization.

When the need arose to implement a new portal, Nowaste Logistics chose the Zendesk platform. In Synerity , they found a local partner who could contribute with experience, flexibility and smart solutions.