95% of all AI agent projects fail—here’s how to build a scalable foundation for AI
Are you responsible for ITSM, system integration, automation, or AI? This article explains how to take your AI project from a pilot to a scalable solution.
On September 18, Synerity, together with our partner Workato, to a free breakfast seminar in Stockholm for anyone who wants to get more out of their integrations and take automation to the next level with the help of AI.
This morning, you’ll see Workato in action and learn about concrete examples of how you can streamline and scale up your processes. You’ll also hear how the customer KP Energy works with automation—from smarter internal case management to efficient imports of bill of materials and customized order flows
For Service Desk Managers, IT Directors, or those responsible for system integration, this seminar is an excellent opportunity to gain inspiration on how AI and automation can be used to connect different solutions and create more efficient workflows. We’ll demonstrate how integrations can be used to automate case management, transfer information between systems, and create better synergy between, for example, ITSM platforms, business systems, and collaboration tools.
Get inspiration, share experiences, and ask questions directly to specialists from Synerity and experts from Workato.
Agenda at a Glance:
9:00–9:45 a.m. Why do 95% of all AI agent projects fail? What does it take to succeed?
When different teams build their own agents with their own integrations, permissions, and code, new silos and security risks quickly arise. Workato demonstrates what it takes to build AI on a shared, controlled foundation instead—and how Workato Enterprise MCP can connect AI agents to your systems and processes in a secure and scalable way.
Kadday Oucif, Senior Solutions Architect, Workato
9:45–10:30 Customer Case Study: KP Energy
Hear KP Energy discuss how Workato has helped them streamline workflows and system integrations throughout the customer journey and their internal operations. This includes solutions for importing material lists to build and order complete solar panel installations, enabling automated order flows directly from customer systems, and using Microsoft Teams as a hub for internal case management.
Karin Franzén & Mathias Roycroft Cederholm, Product Owners, KP Energy
10:30–11:00 Discussion and Q&A
Time & Location
📅 September 18 📍 Brygghuset Cowork, Stockholm
☕ Breakfast starting at 8:30 a.m. – the seminar begins at 9:00 a.m. and is expected to end around 11:00 a.m. ✅ Free of charge
Registration deadline: September 16 .
Space is limited—secure your spot today by filling out the form below.