Do you suffer from long lead times where specialists spend too much time resolving incidents and problems, and cases tend to circulate around the organization for too long?

With Shift Left, you can move the opportunity to solve a problem closer to the customer, with the goal of working proactively to detect and prevent an incident before it occurs. Offering customers and users access to documented solutions and helping them solve simple problems on their own is both cost-effective and adds value to the business. 

Welcome to participate in Synerity's online webinar on September 29, where we explain the concept in a simple way and give some practical examples of how you can use Shift Left to work smarter and be one step ahead in the development of your customer and user experience!

Participation is of course free of charge and you can easily register via the form below: