This conference is aimed at people in companies, municipalities and public services who provide IT & Digital services. From development to design, operation, management and support.
It's two jam-packed days: Day 1 is about "Operational Excellence" - Agile implementation of structured ITSM for higher execution capability.
Day 2 is all about "Service and Support in Focus" - Service Desk, Customer Support, IT Support and World Class Customer Service.
