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CX Trends - Transform your CX with human-centric AI

  • Online 181 Fremont Street San Francisco, CA, 94105 United States (see map)

78% of CX leaders agree that AI is driving the biggest transformation in the industry in the last 50 years. At this digital event, you'll learn more about the five trends shaping the future of CX, and how you can harness the full potential of AI.

Hear from industry experts and Zendesk customers about the bold and innovative initiatives they're taking with AI. Plus, you'll find out what more than 10,000 business leaders and consumers told us about their ambitions - and expectations - for AI in 2025.

Read more and register here!

Here you can also download Zendesk CX Trends Report 2025

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January 22nd

Solutions for the Public Sector

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27 March

Service Support in Focus 2025