Outbound Email Sender

Are you tired of others not receiving notifications when you create a case for them? Now the solution is here! Using the "Outbound Email Sender", they will immediately receive an email including attachments from the case. In addition, all cc'd email addresses will also receive a similar email notification.

Free trial for 21 days, then $10/account/month

App properties

When an agent creates a case/ticket for a requester, the requester will receive an email regarding the case created. Attachments created in the case will also be sent. However, a requirement is that the agent who creates the case needs to be a member of the correct group.